FAQ

We suggest scheduling your spray tan 2 days in advance for optimal development. However, if you get tanned just 1 day before, you'll still achieve a lovely colour.

Exfoliate and shave the day before your spray tanning session. The day of your appointment, refrain from using moisturisers, perfumes, lotions, oils or deodorants that may create a barrier between the skin and the tanning solution. You may resume using these after your first shower.

All of our tans are designed to suit all skin types, but we have created a tan menu and prescriber to make the decision easy for you - view tan menu

Your spray tan can last up to 5-7 days depending on the solution you select and the condition of your skin. Daily moisturising and maintaining skin hydration will help ensure a long-lasting, even tan.

No. The advanced technology currently used in sunless tanning solutions is designed to ensure a natural, bronze tan.

You may enter the waiting room 10 minutes prior to your scheduled appointment time. You will only be able to enter the tan room at the exact time of your booking.

There is a camera in the main waiting room for your safety and to help us assist you if you need help at any time. There is no camera in the Tanning Room.

We suggest bringing:

• Loose clothing

• Slip on shoes

• Blending brush or blending mitt (mini puffs available)

• Hair tie

Everything else is supplied.

Personal wipes, sticky feet, barrier cream, blending puffs, nose filters, disposable hair nets and g-strings & tanning stickers.

If there is an emergency, please text or call the number supplied in the Simply Tanned app.

There is no bathroom available in the salon.

1. Arrive at the main door up to 10 minutes before your booking.

2. Select Bluetooth Check In on the app's home page.

3. Wait for your phone to connect with the door reader, then push the door to enter.

*If the reader goes green but the door won't open please try again, and pull the door back before pushing it open.

Please note: you can only access the Tan Room at your scheduled time.

To reschedule or cancel your appointment, go to Menu > Bookings > Click on booking > Cancel Booking. This will add a credit to your account so that when you re-book your tan, it will automatically use the credit.

To check your account credit – Home > My Account > Account History > Below Title it will show Credit or Owing amount.

Yes, you need to create an account to book and access our salon. Your account will also enable Bluetooth entry.

The payment will come out of your account as soon as you have confirmed your booking.